© munkidroid 2017

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HELP & SUPPORT

How do I order personalised T shirts?

Please follow the instructions when selecting the product in the shop. Please remember to select the correct size, and to correctly spell the name or other text to be included in the design, as this is what will finally appear on your T shirt and print.

How do I order bespoke screen prints?

Please see the 'Bespoke Orders' page for full information on how to order.

How do I order personalised digital art prints?

Please see the 'Bespoke Orders' page for full information on how to order.

 

Time Scales

Due to the more personal, individual nature of personalised/bespoke items, please allow up to 28 days to receive your print as additional work and/or communication will be involved and additional materials may have to be purchased. This may occasionally apply to other prints also, but these will generally be posted in a quicker time scale. 

 

Postage & Packaging costs

Postage and Packaging is included in the price of the item. All artwork will be securely packaged flat in cardboard envelopes. All bespoke artwork sent via Royal Mail 1st Class Signed For. 

Returns

If you have made an order but wish to cancel before the item has been posted, please email munkiprints@gmail.com stating your name and order number & await further instructions.

Non-personalised items can be returned for a refund of exchange within 28 days of purchase, providing the item is in perfect condition. Any items that are soiled/torn/creased or not in the same condition as when they were originally sent will NOT be refunded/exchanged. Please email stating product to be returned & reason why.

Personalised items cannot be refunded.

 

 

Overseas orders

Items are able to be posted overseas but additional postage costs will apply - PLEASE CONTACT ME FIRST FOR A QUOTE ON POSTAGE COSTS BEFORE ORDERING.

 

 

Uploading photos

Unfortunately the site currently does not have the facility for customers to upload photos directly or by using the contact email box. Please refer to the instructions above to send photos for personalised products.

T Shirt info

100% cotton Gildan Softstyle Ringspun T Shirts are used for all orders subject to availability, however alternative brands may occasionally be used.